We pride ourselves on honesty and integrity

This is our promise. It is the grounding for all our relationships personal and business.

We will not sacrifice that foundation by selling you products you don’t need.

We make it our responsibility to help you and teach you the best way to keep and maintain

the most beautiful of aquariums.

Great products at competitive prices

Our commitment is to offer reliable and quality products at the best prices in Australia.

We update pricing regularly to make sure you always receive outstanding value for money.

We will not carry products that do not perform and that do not meet the necessary Australian standards

or approvals. All Aquahobby direct imported products meet or exceed Australian standards

and carry approvals where necessary.

Unmatched customer service

Our service is 7 Days. Our service and commitment to you does not end once you have received your goods after ordering.

We are available virtually 7 Days. Continuous availability via email to shop@aquahobby.com.au ,

phone us at the warehouse on 07 41253400, 7 days a week.

We can come to your home depending on the area to help you with your aquarium setups

and very soon we will be incorporating into our website a 7 days a week customer service line

where you can directly chat to one of our staff. Which ever way you wish to choose,

we are always available to our customer.

Our attention to detail

Whether it be in our shop, or with the care and treatment of our livestock, in the research we do,

or in the answers and advice we give, our attention to detail is unsurpassed.

When posting or delivering your orders, extra care and time is taken to ensure your order arrives

safely and on time.

Confidence in our knowledge

We have an intimate knowledge of all live stock, products and the technical and scientific side to keeping an aquarium.

We have tested and we use every product we carry.

We have taken apart and played with every product so we then know the ‘ins and outs’ of every item we sell to you.